A sudden technical disruption has rippled across the internet early Monday, hitting some of the biggest platforms, including crypto exchange Coinbase.
Summary
- Coinbase has experienced a service outage linked to AWS, leaving users unable to access their accounts or complete trades.
- AWS downtime impacted other platforms, including Robinhood, Snapchat, Reddit, and Xbox Network.
- Coinbase has assured users that funds remain safe while teams work to restore access.
Crypto exchange Coinbase is down after suffering a temporary service outage on Monday. The disruption which lasted for more than 2 hours saw Coinbase temporarily inaccessible to users across regions, prompting concerns about lost trades and account access.
The outage originated from Amazon Web Services (AWS), a backbone provider for numerous web services, including major crypto and non-crypto platforms. As AWS servers went down, services dependent on its infrastructure like Coinbase also faltered.
“We’re aware many users are currently unable to access Coinbase due to an AWS outage. Our team is working on the issue and we’ll provide updates here. All funds are safe,” the exchange posted on X.
We’re aware many users are currently unable to access Coinbase due to an AWS outage.
Our team is working on the issue and we’ll provide updates here. All funds are safe.
— Coinbase Support (@CoinbaseSupport) October 20, 2025
However, users were quick to report frustration. Several claimed they were unable to exit or execute trades, while others hinted at potential class action against the company.
Meanwhile, Coinbase is not the only crypto exchange affected. Robinhood also confirmed it was affected. The platform to X to address its customers saying that “AWS (one of our third-party vendors) is experiencing an outage” which has affected their services. Robinhood asked them to remain calm as they worked out a solution.
Non-crypto companies also affected by AWS outage
The downtime stretched far beyond the crypto space. Platforms like Snapchat, Reddit, Hulu, Grammarly, Xbox Network, Fortnite, and Electronic Arts all experienced partial service interruptions, highlighting the central role AWS plays in today’s internet ecosystem.
Meanwhile, this outage is not Coinbase’s first infrastructure hiccup in 2025. Earlier this year, CEO Brian Armstrong apologized for delays involving Solana transactions, which caused failed or delayed orders due to overloaded backend systems.
The recurrence of technical outages raises serious concerns for retail crypto traders who depend on uninterrupted access, especially during periods of market volatility. As digital asset adoption grows, the latest disruption reinforces the need for robust fail-safes and notices from service providers in safeguarding user experience and trust.
